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Our Workforce Transformation Services

We recognize that training cannot just be a series of classes that are disconnected from the real world. Classes are just the start. Management consultation and technical assistance are critical to insuring that the knowledge and skills acquired in the classroom context are put to their most productive in-the-field use just as quickly as possible. Program evaluation is also critical. Those who have been trained must be able demonstrate the successful acquisition of a new set of competencies that have been put to good use in the workplace. We know from our experience that classroom learning is just the start.

This grid illustrates the interlocking components of IBHI's Workforce Transformation program:

Workforce Transformation Diagram

IBHI's training programs are tailored to the unique needs of individual medical practices or networks. In addition to classroom work, the curricula, as guided by targeted needs, may also comprise case consultation, supervisor training, small skill-building groups, and support for local implementation groups.

For example, your healthcare workforce may require support and training in learning a range of new and varied behavioral and administrative skills, including but not limited to:

  • Peer delivered services for clients with the chronic and persistent behavioral health concerns, who are primarily Medicaid and Medicare members.
  • Community health services to provide culturally specific assistance to clients that guide them through their local health care system as well as teach them how to navigate their system on their own.
  • Care management that empowers clients to make informed choices and to be active participants in their healthcare.
  • Behavioral health services provided in medical homes and other primary care settings. The two central roles that will each require specific training are:
    • The behavioral health consultant role, and
    • The behavioral health specialist role.
  • Behavioral change experts working in a wide variety of medical settings to assist clients with chronic medical conditions such as diabetes and obesity to adopt healthy lifestyle habits (e.g., regular exercise).
  • Administrative skills needed by the management of medical homes and other health care settings to create sustainable behavioral, health navigation, and other non-traditional healthcare services. For example, the federal and state rules related to providing behavioral health services in such settings are complex. Providing such services in the context of an FQHC makes billing, hiring, contracting, documentation, and other essential administrative components of healthcare delivery especially daunting.


Peer Support Specialists

Community Health Workers

Care Managers

Behavioral Health Consultants and Specialists


To learn more about our Workforce Transformation services, Contact our staff